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Innovation Insights : HOW TO TELL IF AN ORGANIZATION IS READY FOR ” CHATBOTS “

November 6th, 2017

Posted By: CAIL/ 0 Comments

Chatbots are becoming more important and pervasive. Since 2016, there are more than 100,000 chatbots on Facebook Messenger alone – up 233 % from the 30,000 bots on six months after the feature‚Ä...

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Realizing more Benefits from Mobile

November 1st, 2017

Posted By: CAIL/ 0 Comments

Chatbots¬† –¬† to increase impact in Enterprise Mobile   In January 2017, a customer agent called Jim set a world record for paying a claim on behalf of the insurance start-up Lemonade. It ...

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