Chatbots are becoming more important and pervasive. Since 2016, there are more than 100,000 chatbots on Facebook Messenger alone – up 233 % from the 30,000 bots on six months after the featureâ€...
Read MoreChatbots – to increase impact in Enterprise Mobile In January 2017, a customer agent called Jim set a world record for paying a claim on behalf of the insurance start-up Lemonade. It ...
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