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Service and Support

Whether you have a question about installing, using or upgrading CAIL products, our technical support staff will provide you with the assistance you need.

If you are on the CAIL Support Program check the Contact Us page for details on how to get hold of us, or use the Request Information page to send your query. You’ll get an answer within 24 business hours. If you aren’t on support you can still contact us, but a fee will apply for anything more then a simple question.


If you are on the CAIL Support Program you are entitled to free upgrades, and access to your own Cloud account to download the latest releases anytime you like. If you are unsure about how to access your Cloud account please contact CAIL.

For customers not on support, contact CAIL if you require  an upgrade.

Product Status

CAIL / Plus

Current release: 14, Build 11

Change log

CAIL / Windows

Current release: 14.3n

Change log

CAIL / Java

Current release: 14.0a

Change log


Current release: 14.0

Change log

CAIL / Android

Current release: 14.0.1

Change log


Current release: 1.1

Change log

Specifications and System Requirements

Click here for a PDF showing specifications, features and system requirements for all CAIL 6530 products.

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